The Business Associate is a senior level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. May manage ad hoc projects as requested.
Responsibilities:
Serve as communications lead on strategy development and execution for internal business messaging
Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
Assist leadership/Chief of Staff in promoting and executing communications program
Drive productivity/ cost savings initiatives in partnership with the senior management team
Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications
Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
Advise, write and edit on company-wide communications
Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications
Develop monthly communications metrics to monitor and measure impact of the communication plan
Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
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Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
Leverage technology and tools to enable communications and generate excitement and interest in risk communications
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6-10 years of experience in a financial services role
Communications or marketing experience preferred
Demonstrated working knowledge of financial services industry
Consistently demonstrates clear and concise written and verbal communication skills
Education:
Bachelor’s Degree/University degree or equivalent experience
Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
The Equities COO organization is seeking an experienced project management professional to join our Business Solutions team in APAC.
The Equities business includes Cash Equities, Equity Derivatives, Delta One, Prime Finance, Futures and Global Sales.
As the local and global project representation for Equities, this role will participate in various management committees that cross the business as well as the second line of defense.
The role will manage cross equity platform projects, including regulatory related, business optimization and data work. The candidate will work closely with the regional and global CAO teams to scope, define and implement these key initiatives.
Such projects may include participating in or managing local and global initiatives.
Coordinate / Consolidate the Asia book of work into the global agenda.
Create best practices for project management for the Asia COO/Business to allow for better execution of initiatives.
Help to run / drive core initiatives for the Asia Equities business as listed above.
Key global regulatory initiatives impacting APAC organization.
Global cross Equity core and strategic projects
Business optimization initiatives
The responsibilities:
Lead multiple complex projects and/or special assignments concurrently.
Act as a strategic thought leader from project conception through implementation.
Identify critical stakeholders and deliver effective communication (written and verbal) to all levels including executive management.
Collaborate across the Business, Technology, Operations, Risk, Data Privacy, Market Data, Legal, Compliance, Credit Organization, In-Business Controls, and In Business Risk organizations.
Drive project and business requirements; includes interviewing business process or products owners, authoring requirements, scope, gaining approvals, updating project scope changes.
Maintain and distribute meeting minutes, project summaries and project documentation. Deliver effective communication (written and verbal) to all levels including management.
Communicate to executive teams utilizing dashboards, decks and/or material appropriate for senior leadership review and discussions; develop metrics/measurements as needed.
Review IT design and technical documents to ensure they effectively meet business/operational needs based on project requirements.
Track, update, escalate and communicate project issues, risks and gaps, and action items while driving identification of priority and project or program impact.
Develop and execute project plans, conduct follow ups and update project documentation in accordance with established processes.
Through all stages of the project serve as the Business liaison which includes attending all project meetings, making key project decisions, identifying Business owners, escalating Business risks and issues, taking responsibility to deliver Business tasks.
Drive post implementation tasks, archive documents, participate in lessons learned meetings, project rollout and post- implementation product results tracking.
Oversee and govern Corrective Action Plans (CAPs) specific to product, if required
Perform BAU and project management duties.
Draft and manage relevant related initiatives through the regional New Products Approval (NPA) process, Cross Border Data and Privacy Risk assessments, when necessary
Qualifications:
Bachelor’s degree with a strong academic record, advanced degree (a plus)
5 or more years project management, or business analyst experience
Experience of Asian markets and Equities businesses such as Prime, Derivatives and Cash
Experienced at creating, publishing, updating and communicated project requirements, project plans, test, and mitigation plans.
Experienced at summarizing and clearly articulating issues and risks to project team and management.
Experience managing projects in a regulatory required control environment.
Ability to produce high-quality documentation including standard operating procedures and requirements documents.
A strong understanding of business procedures, financial services, and technical terminology
Excellent leadership, communication, and negotiation skills
People/Team management and large-scale planning experience
Has organizational, analytical, decision-making, and problem-solving skills.
Understands waterfall and agile practices and principles.
Proficient in MS PPT, Word, Excel. Visio. Comfortable with SharePoint
Knowledge of Process Management dashboards and developing new measurements
Domain knowledge and experience in one of the following areas is helpful: Regulatory, Tax, Finance, Risk, Credit Management, Data Management
Business Strategy, Management & Administration ------------------------------------------------------
Job Family:
Business Execution & Administration ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above. ------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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