Area Debt Manager-Recoveries-2 Wheeler Loan & Pre-Owned Car

Job Requirements

Job Requirements

Job Title – Area Collection Manager-2 Wheeler Loan and Per-owned car

Business Unit - Retail Banking

Function – Collections

Job Purpose:

The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and procedures and ensure that front delinquencies are minimized. Working closely with the legal team so that they can provide sound legal advice on how to manage delinquencies that the company faces. The role bearer end to end collection responsibility for the collections of the area allocated contributing to the larger organizational objectives of the bank. The role bearer has the responsibility to plan, organize, direct and oversee the activities of the Recoveries department, while managing the agencies associated with the company in their assigned area. The role bearer will be responsible for the efficiency and optimization of retrieving the EMI from the customers and must adhere to the guidelines laid out by the company contributing to the larger organization objectives of the bank. This is a critical role that has a direct impact on the financial institution's budget planning.

Roles & Responsibilities:

• Responsible to handle an area for collections of specific products

• Responsible for collection efficiency and cost of collections for the assigned area

• Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters

• Responsible to review account allocations and collections targets by bucket to agencies/ in house team

• Regularly follow up with the default customers through a dedicated team