Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role Summary:
Leads Quality, Risk, and Compliance (QRC) governance across APAC, ensuring operational excellence, policy adherence, and regional audit readiness while driving continuous improvement initiatives
Quality Assurance & Compliance Management :
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Develop and maintain a Quality Assurance Program to ensure services meet JLL’s standards.
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Conduct regular audits and reviews to ensure compliance with quality standards.
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Develop and maintain reporting templates to track services and standardize information at a program level.
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Governance & Relationship Management:
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Develop a governance structure, including roles, responsibilities, and a Compliance Meeting Schedule.
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Manage the overall relationship with Contractors and ensure they meet contractual obligations.
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Reporting & Analytics:
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Ensure that all required reports are prepared accurately and on time.
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Training & Development:
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Oversee regional QRC programs, risk assessments, and compliance audits.
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Ensure alignment with global policies, standards, and regulatory requirements.
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Monitor process performance, analyze gaps, and implement corrective actions.
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Lead incident management, root‑cause analysis, and preventive frameworks.
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Provide QRC training, guidance, and capability building for country teams.
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Maintain dashboards, audit reports, and compliance documentation.
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Coordinate with cross‑functional and country leadership to drive QRC maturity.
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Qualifications:
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Bachelor's degree in Business Administration, Management, or a related field.
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Proven experience in quality assurance, compliance management, or a similar role.
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Strong understanding of international, national, state, local, and corporate compliance requirements.
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Excellent analytical and problem-solving skills.
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Proficiency in using performance management and reporting software.
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Ability to lead and influence teams towards operational excellence.
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Location:
On-site –Bangalore, Karnataka
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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