AI Engagement & Enablement Analyst — OpenAI

The AI Engagement & Enablement Analyst — OpenAI Platform manages OpenAI partner-engagement cadences, use-case business cases, and Salesforce hyperscaler deal tagging for OpenAI-influenced opportunities within the India AI Center of Excellence.

The analyst runs internal OpenAI Foundational Knowledge training and maintains EXL’s OpenAI use-case portfolio and ROI tracker, connecting partner, sales, and delivery motions.

Responsibilities

- Manage OpenAI partner-engagement cadences, ensuring commitments, reporting, and enablement activities stay on track.

- Develop and maintain use-case business cases for OpenAI-based opportunities.

- Own Salesforce hyperscaler deal tagging for OpenAI-influenced opportunities and maintain pipeline hygiene.

- Run internal OpenAI Foundational Knowledge training across the India CoE.

- Maintain EXL’s OpenAI use-case portfolio and ROI tracker, capturing outcomes and value realized.

- Coordinate with sales, delivery, and partner teams to align engagement and enablement activities.

- Feed insights from tracked use cases back into the CoE’s offerings and reusable assets.

Must-Have Skills

- 5–7 years of experience in engagement management, enablement, business analysis, or AI/technology consulting.

Engagement & Enablement

- Experience managing partner-engagement cadences, enablement programs, or training delivery.

- Experience building use-case business cases and tracking ROI/value.

- Proficiency with Salesforce (or similar CRM) for deal tagging, pipeline, and reporting.

GenAI & Communication

- Working understanding of Generative AI, LLMs, and enterprise AI use-case patterns (OpenAI platform familiarity valued).

- Excellent communication and coordination skills across partner, sales, and delivery teams.

- Strong organizational skills with attention to tracking, governance, and reporting.