Account Manager
ABB
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Responsible for managing and developing a defined portfolio of assigned customer accounts for drives and motors within Motion High Power in Canada.
The role focuses on driving sustainable growth, profitability and customer satisfaction through the execution of account strategies and structured sales planning.
Owns the customer relationship, defines and implements account plans, identifies growth opportunities within existing accounts, and coordinates internal stakeholders to deliver value‑added solutions.
Accountable for delivering an annual sales target, aligned with the division’s growth and profitability objectives.
Account Management and Growth
- Own and manage a defined portfolio of assigned customer accounts with accountability for achieving annual sales targets.
- Develop, implement and execute account plans aligned with customer needs, business priorities and ABB strategy.
- Drive order intake, revenue growth and profitability across the assigned account portfolio.
- Build and maintain strong, long‑term relationships with key customer stakeholders to ensure high customer satisfaction and loyalty.
- undefined
Opportunity & Pipeline Management
- Identify, qualify and develop sales opportunities within assigned customer accounts.
- Manage the sales pipeline with a structured and disciplined approach, ensuring accuracy and visibility.
- Support preparation and negotiation of technical and commercial offers in line with customer requirements, business line strategy and local division guidelines.
- Ensure accurate forecasting and timely reporting using ABB sales tools and CRM systems (Salesforce).
- undefined
Internal Coordination
- Act as the primary point of contact between customers and internal ABB stakeholders (tendering, factories, product management, service).
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