This strategic digital product management role sits within the Acquisitions team in the Digital & Customer Experience (DCX) organization for U.S. Consumer Cards. The team’s mission is to drive customer growth through best-in-class, data-driven acquisition experiences, spanning prospecting, application, approval, and onboarding journeys.
We are seeking a high-performing product manager who can define the future vision of acquisitions in an increasingly AI-driven landscape, while also executing with rigor. This individual will bring a strong combination of strategic thinking, storytelling, and operational excellence to deliver measurable business impact.
The ideal candidate is comfortable influencing without authority, shaping direction, and diving deep into execution when needed.
Key Responsibilities
Product Strategy & Vision
- Define and shape the forward-looking vision and strategy for digital acquisitions, incorporating emerging capabilities such as AI, personalization, and automation
- Identify opportunities to transform acquisition journeys and unlock new sources of customer growth
- Translate strategy into a clear, prioritized product roadmap
Storytelling & Influence
- Develop clear, compelling narratives that articulate the value of acquisitions initiatives to senior leaders and cross-functional partners
- Present product features and strategies with the right balance of detail for senior product/technology audiences and clarity for non-technical stakeholders
- Influence decision-making across Product, Marketing, Risk, Technology, and Operations
Execution & Product Delivery
- Drive execution of key acquisition initiatives, ensuring high-quality and timely delivery of features
- Partner closely with engineering and scrum teams to guide effective Agile execution
- Demonstrate strong proficiency in Jira (or similar Agile tools) to manage backlogs, track progress, and ensure transparency across teams
- Maintain strong ownership of delivery outcomes and step in to resolve critical issues, including production incidents, when necessary
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- Provide guidance and informal leadership to junior product managers, helping them effectively manage backlogs, run scrum ceremonies, and deliver value
- Share best practices to strengthen overall product management discipline and execution quality across the team
Stakeholder & Partner Management
- Build and manage relationships with key business stakeholders and partner teams
- Drive alignment across cross-functional teams and manage competing priorities
- Make informed trade-off decisions that balance customer experience, business value, and technical feasibility
Product Management and Development ------------------------------------------------------
Job Family:
Digital Product Management ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Primary Location:
Irving Texas United States ------------------------------------------------------
Primary Location Full Time Salary Range:
$138,720.00 - $208,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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