Transportation Specialist, Global Logistics, Cross Border Transportation Execution

Amazon Transportation Services XBE team is seeking a highly skilled and motivated Transportation Specialist to join our team and drive accuracy in accessorial claims auditing. In this role, you'll audit claims with precision, identify trends and anomalies, and support broader team initiatives including data analysis, reporting, and operational workflow optimization

Key job responsibilities

• Assist with auditing of accessorial claims
• Communicate internally with team to resolve issues
• Perform deep dives into accessorial charges and analyze data
• Assist with other operational workflows

A day in the life As a Transportation Specialist on the XBE team, your day centers on auditing accessorial claims with precision — cross-referencing carrier-submitted charges against contracts, shipment records, and delivery documentation to approve or deny claims based on evidence. Beyond auditing, you'll analyze trends across claim cycles to identify patterns such as carrier over-billing or lane-specific spikes, and translate those findings into actionable reporting for leadership. Throughout the day, you'll collaborate with teammates during stand-ups, investigate and resolve inbound process disruptions, pull data sets to support team workflows, and flex into ad hoc projects as priorities shift. It's a role that demands attention to detail, critical thinking, and the ability to move seamlessly between independent deep dives and cross-functional collaboration.

About the team

The Amazon Transportation Services (GL) XBE team is focused on learning, innovating, and maintaining a customer-centric approach. We continuously evaluate our tools and processes to drive cargo integrity within transportation and logistics. As a member of this team, you will have the opportunity to work on challenging problems, drive meaningful improvements, and contribute to Amazon's global logistics network.

Basic qualifications

• 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
• High school or equivalent diploma
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays