Technical Business Analyst

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Technical Business Analyst – United States | Remote / Work at Home

We are seeking a highly skilled Technical Business Analyst with strong Banking, Financial Services, and Insurance (BFSI) experience to help translate complex business needs into scalable, compliant, and customer-focused technology solutions. In this role, you will partner with business stakeholders, architects, engineers, QA teams, and vendors to define requirements, support solution design, and drive delivery across banking, payments, lending, insurance, and digital platforms. This is a remote, work-at-home opportunity in the United States for a candidate who thrives in fast-moving, Agile environments and brings a strong blend of domain knowledge, technical fluency, and analytical rigor.

Responsibilities