Sr. Product Management - SLS, Amazon Hub Delivery

The Hub Delivery Quality team owns the scorecard program for Hub Delivery — a product that serves 40K+ partners across 9 countries. The scorecard elevates partners and sets them up for success by providing transparency into their standing, surfacing actionable insights, and creating accountability mechanisms that protect the customer experience.

We seek an L6 Product Manager to own and lead the international expansion of the scorecard program. This person will define the product strategy for launches in Japan, Spain, Egypt, UAE, and India — and build the foundation for future launches across Europe, APAC, and MENA. The role requires someone who can operate independently across time zones, navigate ambiguity in new markets, and translate a proven US model into localized experiences that respect regional differences while maintaining a consistent global framework.

Key job responsibilities Own the international scorecard product roadmap. Define what launches in each country, in what order, and why — based on partner volume, market maturity, and operational readiness.

Translate the US scorecard model for new markets. Identify which metrics, thresholds, and enforcement mechanisms apply globally versus which require localization (e.g., regulatory requirements in the EU, labor laws in Japan, market-specific delivery patterns in MENA).

Define product requirements and write PRDs for each country launch — including metric definitions, data availability, partner-facing UX, and appeals mechanisms.

Coordinate with country teams and tech stakeholders to manage release dependencies, data pipelines, and integration timelines across multiple geographies.

Establish the measurement framework for each market — identify which quality metrics (DEA, Concessions, FDDS, Click-to-Deliver, SPOZH) apply, what baselines exist, and what "good" looks like in each country.

Build the launch playbook for international markets — a repeatable, modular framework that accelerates future country launches without re-inventing the process each time.

Partner with legal and compliance teams in each region to ensure the scorecard program meets local regulatory requirements, data privacy standards, and labor law constraints.

Drive VP-level goal alignment — ensure scorecard launches support broader organizational goals and report progress through WBR/MBR/QBR mechanisms.

Manage stakeholder communication across time zones — provide clear, concise updates to senior leadership on launch status, risks, and milestones.