Sr Manager, Operations - AMZ3041.19

Employer: Amazon.com Services LLC Position: Sr Manager, Operations - AMZ3041.19 Location: Suffolk, VA

Multiple Positions Available:

Own and deliver the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations. Responsible for providing strategic level/long-term including labor planning, rate forecasting, and peak season planning. Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives Work on strategic projects that have total building and network-wide impact. Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges in the building. Network with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings. Establish objectives and metrics for safety, quality, productivity, and customer experience. Set clear goals and expectations for Operations and Area Managers. Measure performance, provides feedback, and holds leaders accountable. Mentor and develop leaders and staff. Participate in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire. Work closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives Additional Job Elements.

(40 hours / week, 8:00am-5:00pm, Salary Range $150904 - $182700)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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Basic qualifications

A Master's degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations, or related discipline and 2 years of experience in job offered or a related occupation. In the alternative, a Bachelor's Degree or foreign equivalent in Business Administration, Engineering, Supply Chain, Operations or related discipline followed by 5 progressively responsible years of experience in job offered or a related occupation.

Experience must include:

(1) 2 years of direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment. (2) 2 years of experience with performance metrics, process improvement, and Lean methodologies. (3) 2 years of experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.