Senior UX Designer, Amazon Fuse

Would you like to be part of a team that is creating new ways for customers to discover and engage with Amazon? The Fuse team builds products that connect partner ecosystems to Amazon, creating new entry points for customers who haven't yet experienced what Amazon has to offer. Our products enable partners to distribute their services directly on Amazon, turning routine transactions into gateways for discovery, engagement, and long-term customer relationships.

We are seeking a customer-obsessed, forward-thinking Senior User Experience Designer who embraces AI as a core part of the design craft. In this role, you will define, articulate, and champion the end-to-end experience of Fuse's partner and customer-facing products—designing intuitive, user-centered digital experiences while leveraging generative AI to accelerate research, ideation, wireframing, prototyping, usability testing, and documentation.

You will excel at investigating, understanding, and designing experiences that solve complex customer problems through innovative solutions. Your passion is translating abstract concepts into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. The ideal candidate views AI as a creative collaborator—not a replacement—approaches challenges with clarity and empathy, inspires others, and continuously explores emerging AI technologies to improve design quality, speed, and innovation.

As a hands-on creative leader, you will establish a vision and strategy, always putting the needs of our customers first. In this cross-functional role, you will collaborate with product teams, engineering teams, and executive leadership to identify and execute on opportunities—distilling customer insights into actions that benefit the organization and serving as the voice of the customer with senior leadership.

If you are passionate about using design to inform early strategic decision-making, enjoy working closely with diverse and highly skilled teams, and want your efforts to translate into real impact at the intersection of partner ecosystems and AI-assisted design, we encourage you to apply.

Key job responsibilities

• Own and drive the end-to-end UX design process—from discovery through implementation—for major features or product areas of Fuse.

• Create and validate design solutions through user research, journey mapping, task analysis, data analysis, and iterative usability testing.