Sales Ops Lead, CPS Sales, GTMO Sales Ops

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

Key job responsibilities Act as Product Owner and Program Manager on programs or products implemented by Sales Operations (People, Process and Technology focused solutions). Work with internal and external Customers as needed to gather and document Business Requirements and User Stories, propose solutions, evaluate feasibility, technology assessment, ROI and complexity for a wide variety of potential process and system solutions. Drive core Sales Operations processes – Territory Planning, Quota Development, Sales Performance Management, Sales Incentive programs, data issue resolution. Partner with core internal Technical teams (CRM, Data Warehouse, etc.) to design and implement sales operations solutions to address customer needs. Analyze sales processes and mechanisms for sub-optimal performance, with a focus on defect reduction and productivity. Communicate findings clearly and effectively and make recommendations for improvement. Identify root causes of problems and demonstrate the ability to develop and make recommendations for solutions to mitigate root cause. Model and simulate improvements to existing business processes, walking through ‘what if’ scenarios and dry runs to identify and resolve gaps prior to implementation. Support annual planning activities and develop actionable insights.

Basic qualifications

• 4+ years of people management experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience with Microsoft Office products and applications

Preferred qualifications

• Experience designing business processes