Product Designer — AI UX / Product Experience

Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.

• The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth

• The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500

• The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M

PRODUCT DESIGNER — AI UX / PRODUCT EXPERIENCE

Location: SF (hybrid Tuesday-Thursday)

About Vapi (/ˈVɑːpi/):

We're creating the shift to voice as humanity's default interface. We're the most configurable platform for deploying voice agents. We've grown to over 1M developers, adding thousands every day. Try talking to Vapi now!

WHY WE'RE HIRING THIS ROLE

We're building the next generation of AI product experiences and need someone who shapes product direction, not just executes on it. We want a designer who can help us see problems in new ways, raise the quality of our thinking, and create clear, high-leverage product experiences in a fast-moving AI environment.

30 Day:

Go deep on our complex, technical workflows. Understand the product surface end to end and how customers actually use it.

60 Day:

Own an ambiguous problem area outright. Partner closely with engineering and product to turn it into a clear direction, and ship high-quality work quickly and iteratively.

90 Day:

Contribute novel ideas and patterns that help define how AI-native workflows should work in practice. Be a voice that raises the level of the team, not just execution capacity.

WHO YOU ARE