People operations manager

🚀 About WRITER

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

📐 About the role

Writer is building a world-class people function, and we're looking for a people operations manager who brings both depth and range. This is a role for someone who thinks in systems, operates with autonomy, and genuinely loves the craft of operations — from the strategic to the hands-on.

You're not just executing processes; you're designing them. You approach people programs the way an engineer approaches a product: with curiosity, rigor, and a bias toward scalability. You can own a project end-to-end, navigate ambiguity without hand-holding, and still show up as a collaborative, trusted partner to everyone around you.

This role sits at the center of our people team and touches everything — lifecycle, compliance, systems, analytics, and experience. You'll help us build the infrastructure that scales with us as we grow.

🦸🏻♀️ What you’ll do

• Lead and continuously improve all stages of the employee lifecycle: pre-boarding, onboarding, role changes, and offboarding.

• Define, document, and improve people operations processes and best practices.

• Lead people team initiatives from scoping through execution: company events, employee experience programs, policy rollouts, system implementations, and organizational change management.