Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
We are seeking an experienced Oracle ERP Fusion Functional Analyst to join Discord's Business Systems team. In this role, you will own incident resolution, functional support, and enhancement and system changes delivery across our Oracle Fusion ERP environment. You will serve to Finance stakeholders and a key liaison on critical system issues, while helping Discord maintain a strong controls posture through ITGC and SOX compliance support.
What you'll be doing
Provide L2 (Incident and Problem Management) and L3 (Bug Fix and Enhancement) support across the Oracle Fusion ERP environment
Partner with business stakeholders to investigate and resolve functional issues across AR, AP, Procurement, and GL
Serve as the functional point-of-contact for Discord PMs on critical incidents, ensuring timely communication and resolution
Create, review, and update design and functional documentation monthly
Support month-end, quarter-end, and year-end close activities and cyclical finance operations
Execute application testing for break-fixes and minor enhancements
Own and drive the quarterly patch upgrade process end-to-end
Present new feature releases and impact analysis to Discord stakeholders ahead of each upgrade cycle
Follow and support ITGC and SOP requirements for SOX compliance policy
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Experience supporting L2/L3 production environments with documented incident and problem management processes
Demonstrated ability to create and maintain functional design documentation
Experience executing functional testing for fixes and enhancements
Familiarity with SOX compliance, ITGC controls, and SOP adherence in an ERP context
Strong communication skills with the ability to interface directly with Finance and business stakeholders
Preferred Qualifications
Oracle Fusion certification in one or more financials modules
Familiarity with Oracle Integration Cloud (OIC) or other integration middleware
Exposure to Oracle Risk Management Cloud (RMC) or Financial Accounting Hub (FAH)
Familiarity with quarterly Oracle Fusion patch upgrade cycles and release management
Prior experience in an AMS (Application Managed Services) delivery model
Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.
The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Why Discord?
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.
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