We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You'll Be Doing
The MD, Treasury Management, Payments Products is a senior leadership position that guides the overall strategy, development, and management of payment products within the Treasury Management business. The role is accountable for overseeing the entire lifecycle of payment solutions, ensuring they meet client needs, comply with regulatory standards, and support the bank’s strategic objectives. Working collaboratively with cross-functional teams, the Head of Payments Products delivers innovative, secure, and scalable payment offerings that enhance the client experience and drive business growth.
At CIBC, we provide a flexible work environment to help you thrive. You’ll have the ability to manage your work activities within a hybrid work arrangement.
How You'll Succeed
Product Strategy & Leadership
- Develop and implement a strategic vision for payment products, including ACH, wire transfers, RTP, card solutions, and emerging payment technologies.
- Lead product innovation by utilizing market insights and client feedback to identify opportunities for new products and enhancements.
Product Management
- Oversee the product lifecycle, from ideation to launch, including requirements gathering, design, development, pricing, positioning, and commercialization.
- Manage ongoing product performance to ensure competitive differentiation and profitability.
- Maintain a current knowledge of treasury management products, relevant policies and legislation, industry and technology trends, competitive positioning and competitor offerings.
Regulatory & Risk Management
- Ensure payment products comply with all relevant regulations, industry standards, and internal risk policies.
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- Collaborate with legal, compliance, and risk teams to monitor regulatory changes and proactively address potential impacts.
Client Experience & Engagement
- Promote client-centric design and delivery of payment solutions, emphasizing usability, reliability, and value.
- Ensure client needs are being proactively and thoroughly assessed and that proposed products/solutions are designed to best meet those needs and the client’s broader business objectives. Identify market trends, competitive threats and product opportunities to drive innovation and differentiation.
- Work closely with clients, sales, and relationship managers to understand their needs and provide tailored solutions.
Collaboration & Stakeholder Management
- Work closely with Commercial Banking (or other business segments) RMs, TM Sales Advisory, Technology and Operations to ensure treasury management capabilities support client needs and the bank’s broader balance sheet strategy.
- Represent Treasury Management in internal and external forums, advocating for payment product capabilities.
Team Leadership
- Lead, mentor, and develop a high-performing product management team.
- Foster a culture of innovation, accountability, and continuous improvement.
Who You Are
- Bachelor’s degree in Business, Finance, Technology, or a related field (Master’s preferred).
- More than 10 years of experience in payments product management, treasury management, or relevant financial services roles.
- Proven leadership in developing and managing payment solutions within a large financial institution.
- Strong knowledge of payment systems, industry trends, regulatory environment, and risk considerations.
- Ability to drive product strategy, innovation, and commercialization.
- Exceptional skills in communication, stakeholder management, and team leadership.
California residents — your privacy rights regarding your actual or prospective employment
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $150,000 - 200,000 based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.
LI-TA
At CIBC, your goals are a priority. We start with your strengths, ambitions and strive to create opportunities to tap into your potential.
What you need to know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
