Manager, Digital Workforce & IAM Product Management (IAM)

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Manager, Digital CoWorker Engineering & Product Management leads the design, development, deployment, IAM AI Agents and Digital CoWorkers that enhance IAM operations, identity management, risk, and business productivity. This leader is responsible for delivering secure, scalable, and compliant agent-based capabilities while ensuring alignment with enterprise architecture, cyber security standards, and business objectives.

The role combines product management, software engineering, AI capabilities, automation, and cyber security expertise to create and manage a portfolio of digital workers that augment human teams, automate repetitive activities, improve decision-making, and reduce operational risk.

This individual will lead a team of engineers, product managers, architects, and automation specialists responsible for building AI agents across Identity & Access Management (IAM).

• Define and execute the IAM Digital CoWorker strategy.

• Identify opportunities to automate manual processes through AI Agents and Digital Workers.

• Develop and maintain a multi-year product roadmap for Digital CoWorker capabilities.

• Partner with Head of Cyber AI leaders to prioritize use cases and investments.