Head of Payment Engineering, Director (Retail Bank)

The Applications Development Senior Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.

Responsibilities:

• Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures

• Prepare and present regular team/project reviews to senior management and business leaders

• Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner

• Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s)

• Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements

• Research and resolve issues, provide recommendations, and escalate to senior management as needed

• Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications

• Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization