Senior Vice President (SVP) – Head of AI/ML Solutions & Client Intelligence
Citi is seeking an experienced and visionary technology leader to lead the development and delivery of next-generation Artificial Intelligence (AI), Machine Learning (ML), and Advanced Analytics solutions supporting Institutional Sales, Investment Banking, Corporate Banking, Treasury & Trade Solutions, Investor Services, Issuer Services, Prime Finance, and Investment Research.
This leader will drive the AI strategy and execution for Citi's Customer Relationship Management (CRM), Revenue Analytics, Client Profitability, Client Intelligence, and Relationship Management platforms. The role combines AI/ML leadership, data science, software engineering, business partnership, and people management to deliver measurable business outcomes that enhance client engagement, revenue growth, productivity, and profitability.
The successful candidate will lead a team of engineers and data scientists while partnering closely with Sales, Banking, Relationship Managers, Research Analysts, Product Managers, and Technology leaders across the organization.
AI & Data Science Leadership
Define and execute the strategic roadmap for AI, Machine Learning, Generative AI, and advanced analytics capabilities across Citi's client and revenue management platforms.
Build intelligent solutions that improve client acquisition, retention, wallet-share growth, cross-selling opportunities, and relationship effectiveness.
- Develop predictive models for:
Client revenue forecasting
Client profitability optimization
Client churn and retention analysis
Coverage optimization
Relationship intelligence
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Applications Development ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Primary Location:
Jersey City New Jersey United States ------------------------------------------------------
Primary Location Full Time Salary Range:
$176,720.00 - $265,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
