AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers, including the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
The AWS Global Network Deployment (GND) team is searching for a passionate and talented senior Technical Infrastructure Program Manager (TIPM) to lead large-scale, complex continuous improvement programs that support GND in delivering network capacity for customers. You will shape program strategy, identify process optimization opportunities, and deliver scalable solutions across multiple parallel workstreams to accelerate capacity delivery.
Key job responsibilities
Own large-scale, complex deployment programs end-to-end, defining scope, milestones, and success criteria while continuously improving delivery efficiency and quality.
Drive cross-organizational alignment by influencing stakeholders across vendor management, sourcing, engineering, and operations teams to deliver unified deployment outcomes.
Proactively mitigate program risks, manage dependencies across parallel workstreams, and design scalable mechanisms, automation, and continuous improvement processes that drive deployment velocity across GND.
Own executive-level and customer-facing communications including MBRs, narratives, business cases, status reports, and trend analyses that drive program visibility, transparency, and data-driven decision-making.
Mentor and develop junior program managers, sharing best practices and raising the program management bar across the organization.
Develop and maintain standard operating procedures (SOPs), training documents, playbooks, and program management toolkits to support operational excellence.
Dive deep into metrics and trends to identify improvement opportunities, resolve complex problems, and drive strategic recommendations for both near-term actions and long-term program evolution.
Basic qualifications
5+ years of program management or technical project management experience
Bachelor's degree or equivalent in a related technical field
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Experience blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement
Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
Preferred qualifications
5+ years of project management in data centers or comparable critical infrastructure experience
Experience developing strategies that influence leadership decisions at the organizational level
Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management, or related technical fields
• Experience building mechanisms and processes that scale across multiple teams or regions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
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