Field Solutions Architect - Pre Sales

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

About the Role

The Field Solutions Architect - Pre Sales is an independent, customer-centric problem solver and storyteller who owns the pre-sales technical strategy for complex opportunities across the United States. As a key member of the Sales organization, you will combine deep technical expertise with consultative selling skills to understand customer challenges, design tailored solutions, and articulate business value that compels customers to choose SolarWinds.

This is a US-based field role with a strong customer-facing presence and up to 50% travel. You will engage directly with enterprise customers, channel partners, and strategic accounts, often working side-by-side with customer teams to understand real operational constraints, validate assumptions quickly, and deliver practical technical outcomes. The ideal candidate brings strong hands-on scripting skills, a passion for AI-driven innovation, and the ability to translate emerging technologies into production-minded solutions that create measurable customer value.

This role is intentionally forward-deployed in nature: you will move fluidly between customer environments and internal teams, helping shape solution direction in the field while also influencing product thinking, technical best practices, and repeatable approaches based on what you learn firsthand.

Key Responsibilities

Technical Sales Leadership

• Own the end-to-end technical sales strategy for strategic customer engagements, from discovery and solution design through demonstrations, validation, and follow-through.