Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
About the Role
The Field Chief Technology Officer (Field CTO) is a senior, customer-facing technology executive whose primary responsibility is to represent the company’s AI platform and underlying architecture to C-suite and senior technology leaders. This role helps customers clearly visualize how the platform accelerates their AI journeys—from strategy to production—while delivering measurable business outcomes.
The Field CTO operates at the intersection of revenue, product, architecture, and customer outcomes. This role is highly hands-on, deeply technical, and externally focused, requiring advanced expertise in data and AI architecture as well as the ability to translate architectural decisions into business value.
Primary Charter (What This Role Exists to Do)
- Represent the platform architecture, design philosophy, and AI strategy to C-suite leaders.
- Help customers understand how and why the platform accelerates AI velocity, reduces complexity, and enables scale.
- Bridge executive vision, technical reality, and business outcomes.
- Influence strategic revenue opportunities where architectural credibility and executive trust are decisive.
What You’ll Do
Executive Architecture & Vision
- Serve as the senior architectural authority in executive conversations with CIOs, CTOs, CDOs, and business leaders.
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- Starts: Early to mid-sales cycle, when platform architecture and AI strategy must be established with executives.
- Ends: After executive alignment is achieved and architectural direction is clear; may re-engage at major expansion or roadmap milestones.
What We’re Looking For
Required Experience
- 15+ years in senior technology leadership roles with deep data and AI architecture expertise.
- Recent experience in a software or AI platform company.
- Proven success in highly technical, customer-facing executive roles (Field CTO, Chief Architect, Distinguished Engineer, or equivalent).
- Demonstrated ability to design and deliver advanced, hands-on demos.
Preferred Background
- Former technical end user (CIO, CDO, architect, engineering leader) who has built and operated data or AI systems.
- Experience scaling AI from pilots to enterprise-wide production.
- Strong exposure to enterprise or regulated industries.
Core Skills & Attributes
- Executive presence with C-suite credibility.
- Exceptional ability to explain complex architecture in business terms.
- Hands-on technical depth; not an ivory-tower role.
- Strong public speaking and storytelling skills.
- Strategic mindset focused on velocity, scale, and outcomes.
Why Join Us
- Shape how enterprises architect and scale AI.
- Influence platform direction through direct executive engagement.
- Operate at the highest-impact intersection of architecture, AI, and revenue.
- Serve as a visible ambassador of the company’s AI vision.
Benefits:
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
USA - CA - Palo Alto
Uni
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