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Customer Experience Associate III at Conduent · Hyriko

via Career pages·Today

Customer Experience Associate III

Conduent

Full-timeOn-sitemicrosoft outlookmicrosoft excelcustomer servicemicrosoft wordcase managementdispute resolutiondatabase updatingsla managementkpi trackingprocess improvementproblem solvingclient needs assessmentpolicy explanationescalation managementinformation sharing

Location:Endicott, New York, United StatesType:Full-timePosted:Today

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We are recruiting a Customer Experience Associate III to support business operations and resolve customer issues. You will manage client expectations, handle escalated disputes, and ensure service quality. Ideal candidates have intermediate Microsoft Office skills and experience in customer service environments.

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