TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Commercial Sales Associate II provides ongoing Commercial Customer service documentation and loan system support as the Relationship Teams liaison on assigned accounts.
Depth & Scope:
Provides professional and efficient service to external and internal Customers
Analyzes transaction structure
Provides Customer service functions
Provides administrative support to Relationship Managers
Assists the Relationship Manager(s) in closing loans, including assisting to clear conditions of closing, aiding in the preparation of the closing packages an organizing the loan closing package
Provides Financial Statement support, including uploading and tracking of statements
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Processes payments, advances, pay-downs, wires and line of credit adjustments
Supports Relationship Team with reporting, loan activities, delinquencies, correspondence preparation and tracking in loan information
Supports Relationship Managers with reporting, including pipeline, loan closing and other input on the Bank loan origination platform
Prepares correspondence and provides administrative support
May act as the initial Customer service contact and may initiate and facilitate Customer research (depends on complexity and nature of issue) ensuring a comprehensive solution to the Customer is provided
Processes Customer transactions as necessary
Interacts with external Customers as needed
Provides notary services as needed
Processes more complex payments, advances, pay-downs, wires and line of credit adjustments
Initiates and facilitates Customer research on complex issues
Assists Relationship Team with clearing and management exceptions
Serves as a resource for mentoring Commercial Sales Associates. Prepares correspondence under the direction and review of the Relationship Managers and Commercial leadership.Assists in the development and making recommendations of procedures and process flow.
May generate and distribute reports to the Relationship management team, including daily and monthly reporting Acts as the initial Customer service contact and may research more complex Customer requests or transactions. Provides notary services for Customers as needed
Education & Experience:
High school diploma or equivalent experience
2+ years related experience required
Strong knowledge of commercial lending products, credit policy, loan documentation and administration requirements, and legal and regulatory guidelines
Strong knowledge of commercial lending policy and procedures, including lending authority, loan structures, risk ratings, loan to value ratio and other related information
Strong knowledge of commercial rate changes, billing processes, reading transaction histories, explaining late fees and interpreting the technical details of the loan system for Customers and Relationship Team
Strong Customer service skills
Analytical, problem solving and organizational skills
Strong attention to detail, including ability to review large amounts of detailed documents for accuracy
Excellent communication skills, both verbal and written
PC skills required (Word, Excel, PowerPoint)
Knowledge of Relationship Team systems and software
Ability to multi-task along with strong attention to detail
Ability to learn new tasks and systems at a fast rate
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are
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