At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Live
What you will do
Let’s do this. Let’s change the world. In this vital role you will be representing Tavneos to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care.
As a SAM, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments.
Responsibilities:
- Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
- Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
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- Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
- Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
- Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
- Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
- Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
- Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
- Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
- Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
- Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
- Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
- Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
- Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.
Basic Qualifications (Account Manager – Level 4)
Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
OR
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
OR
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Preferred Qualifications:
- Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
- Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
- Prior experience working in or with Rheumatology and Nephrology strongly preferred.
- Familiarity with Tavneos – e.g., infused therapies, buy-and-bill products, products under medical benefit highly desired.
- Experience engaging within administrators – e.g., community practices, academic centers, IDNs, hospital systems.
- Ability to collaborate effectively in a matrix environment, working cross-functionally with [Insert relevant roles – e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement].
- Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
- Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
- Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
- High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
- Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.
This position is open to candidates of various backgrounds and experience levels. The role level/title will be chosen based on the candidate’s match to basic qualifications and level of experience required for this geography.
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
- Comprehensive employee benefits package, inc
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