At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Let’s do this. Let’s change the world. We are seeking an Account Manager/Specialty Account Manager to complete commercial activities for the assigned geography and establish relationships with customers to drive demand for Tavneos (avacopan) in approved patients. Tavneos is indicated as an adjunctive treatment of adult patients with severe active anti-neutrophil cytoplasmic autoantibody (ANCA)-associated vasculitis (granulomatosis with polyangiitis [GPA] and microscopic polyangiitis [MPA]) in combination with standard therapy including glucocorticoids.
This role is field based and will require gaining access to customers in a clinic OR hospital setting while also enhancing your ability to engage through digital channels.
The RD AM will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.
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Proficiency in both live and virtual customer engagements
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
Ability to engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care-Hospital, Clinic, etc.
Able to effectively collaborate across all corporate functions-MSLs, TLLs, Field Access Team, supporting sales teams, etc.
Channel patients to treatment: Crafting referral networks to both existing centers of excellence, as well as, setting up new treatment CoEs.
Building long-term relationships across multiple stakeholders and senior decision-makers, both inside and outside of Amgen, and sustaining extensive and rich networks to advance business partnerships and deep customer relationships.
Ability to build broader disease awareness beyond the expert (i.e., with patients, GPs)
Identifies drivers/barriers and coordinates pull-through initiatives across field teams
Provides actionable field intelligence and recommendations to Amgen home office
Partners closely with Market Access Team Account Executives in shared accounts.
Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
Develop strong customer relationships by better understanding the customer’s needs
Serves as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials)
Improve use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients
Communicates territory activity in an accurate and timely manner as directed by management
Provides feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments
Successfully completes all training classes
Completes administrative duties in an accurate and timely fashion
Manages efforts within assigned promotional budget
Attends medical congresses and society meetings as needed
Ensures timely access for patients through patient services and savings programs
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.
Basic Qualifications (Account Manager – Level 4)
- Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
- Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
- High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR
- Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR
- Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR
- Associate degree & 10 years of collective account management experience, sales, & commercial experience
Preferred Qualifications:
- Demonstrated sales experience in the pharmaceutical, biotechnology, or medical device industry; experience supporting immunology, nephrology, rheumatology, pulmonology, or ophthalmology products is preferred.
- Consistent track record of access creation in managed markets
- Working knowledge of geography including existing relationships with key customers
- Prior experience developing and implementing critical initiatives with cross-functional Business Units that successfully enable access and demand creation in key accounts
- Prior experience working with Medical Science Liaisons (MSLs), HOPE MSLs, Medical platform or policy development and opinion leader engagement
- Strong communication and presentation skills including experience with executive-level audiences
- Excellent negotiation skills
- Strong analytical skills/eye for business
- Demonstrated ability to take initiative, impart energy and enthusiasm, and work in teams
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-ba
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