Zonal Head - Ops & BD at Mahindra Lifespace Developers · HyrikoBack to jobsLocation:Pune, IndiaType:Full-timePosted:2w ago Responsibilities & Key Deliverables
- Regional Operations Leadership
- Oversee operations across 5–10 hubs
- Ensure high machine uptime, utilization, and service quality across all hubs
- Drive standardization of processes, SOPs, and service delivery
- Monitor operational KPIs and implement continuous improvements
- Team Leadership & Capability Building
- Lead and manage Hub Managers, ensuring high performance and accountability
- Set clear targets and regularly review business and operational metrics
- Coach, mentor, and develop Hub Managers into strong business leaders
- Build a culture of ownership, execution, and problem-solving
- Entrepreneur Network Performance
- Ensure effective management of 125–250 entrepreneurs across hubs
- Drive high engagement, retention, and business success of entrepreneurs
- Identify gaps in capability and address through structured interventions
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Business Development & Expansion- Drive entrepreneur acquisition strategy across the zone
- Identify and prioritize high-potential geographies for expansion
- Work with Hub Managers to ensure timely onboarding of new entrepreneurs
- Build local ecosystems through partnerships, referrals, and networks
- Demand Generation & Market Growth
- Own revenue and demand generation targets for the zone
- Ensure effective execution of:
- Local marketing and branding activities
- Campaigns and partnerships
- Drive localized growth strategies tailored to each hub/market
- Digital & Marketing Enablement
- Ensure adoption of digital tools and platforms across hubs
- Drive effectiveness of social media and online campaigns
- Monitor campaign ROI and optimize for better reach and conversions
- Strategic Planning & Insights
- Analyze data across hubs to derive insights on:
- Provide actionable inputs to leadership on scaling strategy
- Identify risks and proactively solve operational bottlenecks
Experience
10–15 years of experience
Industry Preferred
Agri-tech / farm machinery / rural business
FMCG / rural distribution
Startups scaling field operations
Qualifications
- Bachelor’s degree in [Agriculture / Engineering / Business / Related Field]
General Requirements
- Strong leadership and team management skills (multi-layer teams)
- Proven experience in operations + business development
- Ability to scale rural / distributed business models
- Data-driven decision-making and analytical thinking
- Strong stakeholder management (internal + field ecosystem)
- High ownership, execution focus, and resilience
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