Werum PAS X Application Support Administrator

The Werum PAS‑X Application Support Administrator is responsible for the administration, maintenance, and support of the PAS‑X Manufacturing Execution System (MES) within regulated pharmaceutical or biotech environments. This role ensures: High system availability and optimal performance Compliance with GxP regulations and data integrity standards Stable operation of MES infrastructure Efficient support for manufacturing and business operations The role combines application support, system administration, and compliance governance to deliver a reliable and audit-ready MES platform.

Roles & Responsibilities

1. PAS‑X Application Administration

Manage PAS‑X environments (DEV, QA, UAT, PROD) Perform user administration (roles, access control) Handle system configuration and parameter setup Maintain PAS‑X application services, modules, and components Manage Electronic Batch Record (EBR) configurations

1. System Monitoring & Health Management

Monitor application servers, database performance, and background jobs Identify performance bottlenecks and issues Conduct proactive health checks and preventive maintenance

1. Incident & Problem Management

Provide L2/L3 support for: Application errors Login and access issues Workflow failures Batch execution issues Perform root cause analysis (RCA) Ensure SLA adherence and timely issue resolution

1. Environment & Release Management

Support deployment of code and configurations across environments Manage transport handling and version control Handle migration activities (DEV → QA → PROD) Collaborate with development and validation teams

1. System Validation & Compliance

Ensure compliance with: GxP / GMP guidelines FDA 21 CFR Part 11 ALCOA+ data integrity standards Support validation activities (IQ, OQ, PQ) Maintain audit-ready documentation