VP- Custody Product Manager -Data & AI

The role is a Product Manager (DPM) position accountable for delivering a first-class digital data experience for all Custody clients.

Working with the broader Custody product, operations and technology teams — and as a core member of the Data & AI team — the role involves creating, organizing, enhancing, and building scalable digital and data products that are fit for purpose and support the needs of clients and internal stakeholders. The successful candidate will operate with a true DPM mindset — owning product outcomes end-to-end, driving strategy through data, and shipping with velocity and precision.

This role requires an individual with strong digital product expertise, with a particular focus on how to actively apply AI tools, agentic workflows, and Machine Learning to transform how Custody clients interact with their banking partner — and how internal teams build and deliver products. Critically, the candidate will bring a data product management capability: the ability to define, govern, and scale data as a first-class product with its own lifecycle, consumers, quality standards, and roadmap.

Custody industry experience across settlement, safekeeping, corporate actions, and asset servicing domains; and/or working in broader Financial Services organizations will be advantageous but is not essential.

You should have previously built, led, and scaled digital and data products; developed innovative and impactful solutions to provide clients with the capabilities they need to drive their strategic objectives. You are comfortable using AI-powered tools — from ideation and prototyping through to JIRA generation, code review, and insight synthesis — as a core part of your daily workflow.

You are a change agent, intellectually curious, and passionate about delivering business outcomes through data, AI, and technology.

Responsibilities

• Champion and define product strategy as a Digital Product Manager — identify and champion opportunities to leverage Citi's scale, bringing new digital and data products and services to the Custody Data & AI team to further its strategic agenda. Act as the DPM voice of the Custody client, translating business needs into a prioritized, outcome-driven product roadmap.

• Drive the end-to-end lifecycle of high-quality, user-centric digital and data products — from identifying needs, designing solutions, and prioritizing development, through to shipping products and scaling adoption. Apply DPM best practices including OKR-driven prioritization, continuous discovery, and iterative delivery.