Role Summary The VM Retail CSA is a dual-role associate responsible for delivering an exceptional in-store experience through creative visual merchandising and outstanding customer service. This role ensures that the store reflects brand aesthetics while providing personalized assistance to customers, driving both engagement and sales. Key Responsibilities Visual Merchandising: - Execute visual displays as per brand guidelines and seasonal themes - Maintain window displays, mannequins, signage, and promotional setups - Ensure planogram compliance and timely VM updates - Collaborate with the VM team and store leadership for layout planning - Monitor customer response to displays and suggest improvements Skills & Qualifications - 13 years of experience in retail, preferably in fashion or lifestyle - Strong visual sense and attention to detail - Excellent communication and interpersonal skills - Ability to multitask and work in a fast-paced environment - Familiarity with POS systems and basic design tools is a plus Qualifications - Diploma or Bachelor's degree in Fashion, Retail Management, Visual Merchandising, or related fields