Video KYC Executive

About the job

Key Responsibilities

1. Execute employment, education, and VKYC verifications as per SOPs, client requirements, and regulatory guidelines

1. Conduct verification through emails, calls, portals, databases, and video calls

1. Perform VKYC video calls to validate identity, documents, and liveness checks

1. Review and validate documents such as offer letters, experience letters, degrees, mark sheets, and government IDs

1. Ensure accuracy and compliance while completing verification processes

1. Handle high-volume verification tasks within defined timelines

1. Maintain proper records and documentation of all verification activities

1. Coordinate with internal teams and stakeholders for clarification and resolution of discrepancies

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Other requirements

1. Strong verbal and written communication skills

1. High attention to detail and accuracy

1. Ability to manage high workloads under strict timelines

1. Strong analytical thinking and decision-making ability

1. Professional etiquette and stakeholder management skills

1. Ability to follow SOPs and compliance guidelines strictly

1. Comfortable working in 24x7 rotational shifts (9-hour shifts)