Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Product Management
Overview:
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
Within the Data & Services organization, the Advisors Consulting and Information Services organization is focused on creating, evolving and delivering superior Analytics, Insights, Test & Learn (former APT) and Consulting products and services. The Product Management teams are accountable for the full P&L of the products and the Delivery teams ensure that all projects and programs are efficiently and successfully completed.
This role is responsible for:
Regional P&L ownership for the Advisors Consulting product across NAM
Ensuring the global product roadmap takes into consideration the regional point of view
Ensuring successful sales of the product through Mastercard’s regional executives and regional sales teams
Maximising use of scalable product sets in the region
Acting in the region as the link between regional sales and global product and delivery as well as the regional Mastercard team
Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
Accountability for delivering top and bottom line success for the Advisors Consulting Product line across NAM
Ability to effectively contribute to the development of the Advisors Consulting product road map
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Innovative leadership to continue evolving our product suite and drive future success
Interface with Mastercard leadership across the regional organization to represent the suite of products
Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products
Ability to be a client-facing expert sales resource
Development and refinement of Delivery models to ensure flawless and efficient Delivery
Build strong relationships across Mastercard at all levels
Ensure all critical KPIs are met or exceeded including:
-Regional Product P&L -Scalability (number of scalable projects regionally) -Contribution to regional Mastercard goals
All About You:
Do you have a track record of successfully managing a P&L?
Are you comfortable with payments consulting?
Are you comfortable with influencing and negotiating with top executives?
Are you motivated by working in a flat hierarchy and making broad contributions?
Are you interested in solving problems through technology and software?
Experience with Product P&L management
Desire to roll up sleeves and make direct contributions
Strong collaboration and ability to partner effectively with virtual, fast-paced teams
Interest in technology and desire to apply technology to solve problems
Strong communicator and influencer
Demonstrated ability to build relationships with senior executives
Knowledge of the financial services industry, ideally including both retail banking and payments
Strong project management skills
Previous top consulting background strongly preferred
Bachelor’s degree required
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
