Treasury/ Payment Application Support Senior

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education) Treasury/ Payment Application Support Senior – 6-8 Yrs – 24/5 Rotational Shift – Pune

About the team

Enhanced Application Managed Services (EAMS) team provides functional support to the FIS products and client’s Treasury and Payments business operations.

What you will be doing

- Candidate will provide in-depth product support to AMS clients by monitoring the payment/statement lifecycle and resolving issues raised by clients.

- Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs.

- Recreate, document client issues and troubleshoot problems to support product quality

- Experience in documenting SOPs to support daily operations

What you bring:

- 6-8 years of proven Clients Services experience in a Treasury / Banking or Financial environment.

- Ready to work in flexible rotating shifts.

- Understanding of SWIFT confirmations - MT300, MT5XX

- Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages

- Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages

- Understanding of Bank statements - MT9XX and CAMT53

- Knowledge of treasury operations , Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.

- Experience with ticketing tool (such as Remedy, SNOW) around incident management and understanding of application support domain

- Strong client interaction facing role experience

Skills

- Ability to build, maintain strong client relationships.