Travel Risk Coordinator – APAC Region , Travel Risk Management

Come join a team that safeguards the health, safety, and security of Amazon business travelers globally. Grounded in Duty of Care standards and best practice, the Travel Risk Coordinator (TRC) - APAC region enables business travel, builds a positive security culture, and delivers proactive risk mitigation solutions for Amazonians traveling for work. The role spans the full travel lifecycle: pre-trip risk assessment and briefings, real-time monitoring and incident response during travel, and post-trip documentation, reporting, and continuous improvement.

The right candidate will be calm under pressure, empathetic with travelers in stressful situations, and comfortable making high-impact decisions independently. This is a role for someone who can balance operational traveler assistance needs and contribute to global strategic projects.

Key job responsibilities

• Serve as a subject matter specialist in medical and security risks to travelers in the APAC region

• Identify high-risk travel bookings and proactively engage travelers with mitigation guidance

• Coordinate secure ground transportation requests and vendor management

• Manage traveler medical and security incidents from escalation through resolution

• Support Crisis Management Team activations

• Maintain country/city advisories, hotel guidance, and pre-trip messaging

• Complete After-Action Reviews, hotel assessments, and vendor audits

• Track and report operational metrics aligned to the ISO 31030 Travel Risk Management Standard

• Support TRM strategic programs as required

A day in the life

• Coordinate secure ground transportation with vetted in-country vendors and update real-time monitoring dashboards

• Triage medical or security incident escalations connect travelers with local support, coordinate with internal stakeholders, and manage cases through resolution