As a Transformation Delivery Consultant within the People Function at Thomson Reuters, you will help turn complex priorities into practical, measurable solutions. You will bring structure to ambiguity, consult with HR teams and leaders, and deliver transformation initiatives that improves how work gets done across the enterprise.
This role focuses on three areas: Project Management, Change Management, and Process Optimization, with a strong emphasis on consultation, human-centered problem solving, automation, AI, and agent-enabled solutions that simplify work, reduce manual effort, and improve quality, and support adoption.
About the Role
In this opportunity as a Transformation Delivery Consultant, your key responsibilities will be:
Project Management
- Lead complex, multi-workstream transformation initiatives with structured sprints, milestone governance, RAIDQ management, risk escalation, and stakeholder alignment.
- Consult with leaders and project teams to clarify objectives, define scope, evaluate options, surface risks, and make informed delivery decisions.
- Use data, feedback, and stakeholder input to test assumptions, adapt delivery plans, and identify opportunities to simplify work through automation, AI, or agent-enabled solutions.
Change Management
- Drive adoption of transformation decisions by understanding stakeholder impacts, building trust, and helping sustain behavior change beyond engagement close.
- Consult with teams to anticipate adoption barriers, listen for resistance and underlying concerns, build alignment, and reinforce new ways of working.
- Apply change frameworks, stakeholder readiness, communications, practical enablement, and documented ownership handoff to support lasting behavior change, including adoption of automation, AI, and agent-enabled workflows.
Process Optimization
- Redesign end-to-end People processes using Lean Six Sigma methods, human-centered design principles, and stakeholder insight to improve efficiency, quality, and automation readiness.
- Consult with stakeholders with curiosity and structured inquiry to diagnose current-state challenges, identify root causes, challenge assumptions, and shape future-state solutions.
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- Apply as-is mapping, gap analysis, to-be design, ROI quantification, and automation readiness assessment to translate process opportunities into clear requirements, solution concepts, adoption considerations, and success measures.
About You
You're a fit for the role of Transformation Delivery Consultant if your background includes:
- Relevant experience: 5+ years of experience in Human Resources, Technology, Operations, transformation delivery, consulting, process improvement, or related field.
- Transformation delivery and project management: Experience supporting complex, cross-functional initiatives with structured delivery, sprint planning, milestones, governance, RAIDQ management, and stakeholder accountability.
- Agile and adaptive delivery mindset: Ability to break complex problems into manageable work, test solutions with stakeholders, incorporate feedback, and adjust plans as new information emerges.
- Curiosity and problem discovery: Ability to challenge assumptions constructively, diagnose root causes, and identify the real problem to solve before moving to solution design.
- Consulting and stakeholder influence: Ability to clarify ambiguous needs, surface risks and trade-offs, influence without authority, and recommend practical solutions.
- Change management and adoption: Experience supporting stakeholder readiness, resistance management, communications, training, sustainment, and ownership transition.
- Process optimization: Working knowledge of Lean Six Sigma, process mapping, root cause analysis, gap analysis, future-state design, ROI quantification, and measurable efficiency improvement.
- Automation, AI, and technology partnership: Comfort identifying opportunities to simplify, standardize, automate, or augment workflows using approved digital tools, AI capabilities, and agent-enabled solutions; able to translate business needs into clear requirements and measurable outcomes.
- Global collaboration: Ability to work effectively across cultures, regions, and time zones in a fast-paced, ambiguous environment.
New Position: This position is open due to an existing vacancy to support our evolving business needs.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.

For Ontario, Canada, the base compensation range for this role is $108,000 CAD - $158,000 CAD.

Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.
This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

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