Training Manager

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you on the Cloud Operations + Innovation (CO+I) Learning team as a Training Manager.

As a CO+I Learning Training Manager you will contribute to and manage programs establishing technical training delivery, workforce training needs analysis, and engaging your team in procedural change management activities in support of the datacenters in your area of responsibility. You’ll leverage project and program management fundamentals as you evaluate and report on training activities in the datacenters and develop your own leadership skills while coaching your trainers in their own career growth. Location and work-from-home schedule are flexible based on team distribution and time zone coverage.

Microsoft’s Cloud Operations & Innovation is the engine that powers our cloud services. As a Training Manager you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

• Manage a team of trainers while embracing Microsoft's culture of "Model, Coach, Care". Deliver success through team empowerment, leading by example through individual development and personal accountability while coaching trainers on developing their own capabilities.