Track Lead (Support & Operations)

Job Title: Senior Technical Lead - Generative AI

Location:

Noida, Hyderabad, Chennai, Bangalore, Pune

Job Type:

Full-Time Band: E3

Experience:

10–13 years of overall IT experience, including at least 2 years of hands-on experience in Generative AI production development and implementation on Microsoft Azure / Microsoft Foundry.

Key Responsibilities

Lead the design, development, testing, deployment, and support of Generative AI and Agentic AI solutions using Azure AI Foundry / Microsoft Foundry. Build and implement AI agents, RAG pipelines, LLM-powered applications, prompt-based workflows, and agentic automation solutions. Develop solutions using Microsoft Foundry, Azure OpenAI, Foundry Agent Service, Azure AI Search, Azure AI SDKs, Python, REST APIs, and relevant AI/ML frameworks. Work with one or more agentic AI frameworks or platforms such as Foundry Agent Service, Microsoft Agent Framework, Semantic Kernel, LangGraph, LangChain, OpenAI Agents SDK, or equivalent frameworks. Apply Responsible AI practices, including content safety, guardrails, privacy controls, data protection, prompt-injection mitigation, evaluation, and human-in-the-loop review where required. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Drive the end-to-end lifecycle of AI/ML projects, from data collection and preprocessing to model training, evaluation, and deployment. Mentor and guide junior team members, fostering a culture of continuous learning and innovation. Stay updated with the latest advancements in Generative AI and AI/ML technologies, and integrate them into ongoing projects. Optimize and fine-tune AI models for performance, scalability, and reliability. Develop and maintain comprehensive documentation for all AI/ML projects and processes. Skill Requirements

Must Have Skills:

Strong hands-on experience in Generative AI production development and implementation using Azure AI Foundry / Microsoft Foundry. Strong Python programming skills with experience building production-grade APIs, services, workflows, and integrations. Hands-on experience with LLMs, RAG, embeddings, vector search, prompt engineering, retrieval optimization, and hallucination mitigation. Experience building AI agents or agentic automation using at least one platform or framework such as Foundry Agent Service, Microsoft Agent Framework, Semantic Kernel, LangGraph, LangChain, OpenAI Agents SDK, or equivalent frameworks. Experience integrating Generative AI solutions with enterprise systems, APIs, databases, document repositories, ITSM tools, monitoring systems, automation platforms, or business applications. Strong experience in prompt engineering and ability to design, test, optimize, and maintain reusable prompt libraries for business and infrastructure scenarios. Good understanding of LLMOps / GenAIOps practices, including prompt versioning, model evaluation, monitoring, tracing, CI/CD, deployment, and operational support. Strong debugging, troubleshooting, problem-solving, and performance optimization skills.