via Internshala·1w ago
Tour Operation Executive
Internshala
Full-timeOn-site
Location:DelhiType:Full-timePosted:1w ago
About the job
Key Responsibilities
- Manage end-to-end tour operations, including itinerary planning, bookings, hotel reservations, and transportation arrangements.
- Assist customers with travel-related queries and provide timely support through calls, emails, and other communication channels.
- Coordinate with hotels, transport providers, vendors, and travel partners to ensure seamless tour execution.
- Handle booking confirmations, travel documentation, and customer communications efficiently.
- Maintain accurate records of bookings, customer information, payments, and operational reports.
- Follow up with clients regarding travel schedules, confirmations, and special requirements.
- Monitor tour schedules and proactively address operational issues to ensure a smooth travel experience.
- Coordinate with internal teams to ensure timely delivery of travel services and customer support.
- Prepare operational reports and maintain documentation related to tours and travel arrangements.
- Ensure high levels of customer satisfaction by providing prompt and professional assistance throughout the travel journey.
- Support process improvements and contribute to the efficient management of daily tour operations.
- Perform additional operational, administrative, and coordination responsibilities as assigned.
Skill(s) required
Email Management English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Word Operations
Who can apply
Only those candidates can apply who
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