Skill required: Compensation & Benefits - Incentive Compensation Designation: Total Rewards Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Benefits and Compensation Analyst will interact with client resources via email, phone call, instant messaging, etc. and will be responsible for that interaction till all relevant actions are completed on it. What are we looking for? • HR Experience
People Movement Experience
Problem Solving
SuccessFactor/Oracle Experience a plus
MS Office Experience
Strong MS Office and Excel skills with focus on data analytics
Results & detail-oriented
Strong communication/organizational skills
Experience
At least 4 years of HR Experience
Leave of Absence experience is a plus
SuccessFactors/Oracle Experience is a plus
HR Domain certification would be a plus
Strong MS Office and Excel skills
Create effective QC and Audit mechanism within process to ensure delivery on SLA’s.
Assist in training/educating HRO personnel on learning and acquired skills in process.
Ensure Customer Satisfaction
Ensure and maintain the security and confidentiality of client data
Knowledge/Skills Requirements:
Good organizational & prioritisation skills.
Analytical and problem solving skills.
Multi-cultural awareness.
Passion for customer service.
Team player.
Attention to detail.
Focus on high data accuracy.
Quality driven – in communications and all system transactions.
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Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
Good written and verbal skills
Core Competencies –
Professional Qualities
Good oral and written communication skills
Ability to identify and effectively use resources
Excellent customer service skills
Roles and Responsibilities: •Key Responsibilities• Read, understand and analyze client process as per the business rules as a subject matter expert.• Serve as the primary expert on compensation structures and benefits programs, providing guidance on policy interpretation, regulatory compliance, and best practices• Audit accurate and timely updates in HR systems and ticketing platforms (e.g., Workday, ServiceNow).• Lead the resolution of complex employee inquiries and escalations related to compensation adjustments, benefits eligibility, and plan administration.• Oversee the execution of annual compensation cycles, including merit increases, bonus payouts, and equity grants, ensuring accuracy and fairness• Act as a key contributor in system enhancements, policy updates, and process automation initiatives related to HRIS and benefits platforms.• Develop and deliver training, documentation, and knowledge resources to HR teams and stakeholders on compensation and benefits topics.• Master the given process and help the team members to overcome process related queries• Escalate issues and seek advice when faced with complex issues/problems.• Pay close attention to quality of written and verbal English skills within Team.• Creates a logical plan, realistic estimates and schedule for an activity or project segment.• Ensure LWI’s are followed and updated regularly and train the team members on process updates.• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.• Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control. • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls • Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
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