TEMS Consultant

We are looking for a skilled TEMS Lead with strong expertise in ITIL-based IT Service Management and non-production environment management. The role involves driving environment stability, supporting cloud and SaaS platforms, and ensuring seamless coordination across stakeholders.

Manage and drive ITIL processes including Incident, Problem, Change, and Service Request Management Oversee change and deployment activities across non-production and production environments Support cloud platforms (PCF, Azure, Oracle Cloud) including environment setup, user access, and troubleshooting Ensure smooth functioning of SaaS platforms (Salesforce, Oracle, etc.) through configuration and ongoing maintenance Utilize APM and monitoring tools (Dynatrace, AppDynamics, Splunk, etc.) for environment health tracking Enable automation for environment health checks using tools like Selenium Collaborate with stakeholders to ensure effective usage of test environments and resolve issues proactively Lead and mentor teams to drive delivery excellence and continuous improvement

Good to have skills: ITIL, Non-Prod Env support + APM tools like Splunk, AppD, Dynatrace Location: BANGALORE, PUNE, HYDERABAD, CHENNAI, TVM, INDORE, NAGPUR, MLR, MYS, NOIDA, BBSR, KOLKATA, COIMBATORE, HUBLI