As a telecalling intern at Ytepaper, you will have the exciting opportunity to hone your communication skills while assisting in client relationship management. Your proficiency in MS Excel, spoken and written English, and Hindi will be key in providing excellent service to our clients. 1. Conduct outbound calls to potential clients to promote our products and services. 2. Answer incoming calls and respond to client inquiries in a professional and friendly manner. 3. Maintain accurate and up-to-date records of client interactions in our CRM system. 4. Assist in resolving client issues and escalating complex cases to senior team members. 5. Collaborate with the sales team to identify opportunities for upselling and cross-selling. 6. Prepare reports and analyze data in MS Excel to track call metrics and client feedback. 7. Continuously strive to improve client satisfaction and retention through exceptional service. If you are a proactive and enthusiastic individual looking to gain valuable experience in a fast-paced environment, we would love to have you on our team at Ytepaper. Apply now and embark on a rewarding internship journey with us!