1. Contact customers through outbound calls regarding pre-qualified loan offers. 2. Explain loan features, eligibility, interest rates, tenure, and benefits clearly to customers. 3. Verify the customer's basic details and confirm interest in the loan offer. 4. Generate and maintain leads in the CRM/system. 5. Follow up with interested customers to complete the application process. 6. Schedule callbacks and maintain proper communication records. 7. Coordinate with sales or verification teams for document collection and processing. 8. Handle customer queries professionally and provide accurate information. 9. Achieve daily and monthly calling and conversion targets. 10. Maintain customer confidentiality and follow company compliance policies. 11. Update customer status and feedback after every interaction. 12. Build positive customer relationships to improve conversions and customer satisfaction