Maintenance of manuals and labeling for the Maternal Infant Care group.
CTQ business requirements:
Ensuring all the product manuals and labeling are up to date. Also work with external agencies for translations.
Qualifications/Requirements:
Technical graduation degree with strong technical publication work experience
Must to have skill sets:
Associates degree (or local equivalent), mechanical, aviation, industrial production, bio-medical engineering, science writing, or other related technical discipline or at least 4+ years of experience as a technical writer
Minimum of 4+ years of technical writing experience
Familiarity with conventions in form, structure, and notation of technical writing
Exceptional written, organizational, inter-personal, project management, and communication skills
Proficiency in Oxygen, or other XML authoring tools, Frame maker, content management systems, Excel, Word, Outlook, Photoshop, Illustration, InDesign, and PowerPoint
Writing in DITA framework, SDLC and DDLC Tool
Working knowledge of Agile methodologies
Wide degree of creativity
Highly motivated with the ability to work well both independently and in a team environment
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Ability to communicate using English (or local language)
…
Good to have skill sets:
Bachelors degree in journalism, technical communication, English, science writing, or other related discipline.
Writing experience in the medical device industry
Experience writing user and service documents, and using content management systems and xml authoring tools
Understanding of the software development cycle
Functional knowledge in a wide range of technologies such as HTML and VB Script.
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Work Experience
Must Have Skills:
CMS (Content Management System)
- DITA
Adobe Illustrator
Good to have skills:
Adobe Framemaker
Mechanical Engineering Background: helpful to understand device components, workflows and technical terminology
Fast learner & adaptability: ability to quickly understand new tools, processes and domain knowledge
Essential Responsibilities:
Research, collect source data, and interview appropriate personnel to compose text for technical literature, which meets GEHC standards and procedures.
Create, edit, and maintain technical user and service publications that accurately and effectively support the product release requirements in various output formats (pdf, online help, cd, etc.)
Develop content using a content managements system and xml authoring tool
Track and fix content defects
Create documentation methodologies, frameworks, and workflow diagrams
Coordinate review of all assigned writing projects to ensure thorough documentation
Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others
Complete writing assignments on-time and within budget according to departmental and industry standards
Assist and/or analyze project requirements to determine types or publications needed and develop project plans and timelines
Contribute to the development and expansion of the department and it’s offerings
Successfully work with and communicate with global teams
Assists and develops graphic and illustrations used in user and service documentation
Desired Characteristics:
Complete all planned Quality & Compliance training within the defined deadlines.
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
Should be able to work late hours as there would be a need to connect with Global counterparts on a regular basis.
Acceptance Criteria:
Provide design output with on time schedule & GE HealthCare quality standards.
Deliverables:
Error-free and on-time completion of the given tasks.
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