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Technical Support Engineer

Karix Mobile

Full-timeOn-site

Location:IndiaType:Full-timePosted:Today

Job ResponsibilitiesProvide support to internal and external customers while adhering to defined SLA parameters.Facilitate calls with customers to explain, resolve, and address issues raised with the technical support team.Perform initial troubleshooting, analysis, and testing of service flows to resolve customer concerns.Collaborate and coordinate with backend teams to identify and resolve custom

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