Technical Support Engineer
Internshala
About the job
We are seeking a passionate and skilled Technical Support Engineer to join our dynamic team at Hi-Tech Informatics Private Limited. As a Technical Support Engineer, you will be responsible for providing top-notch support to our clients, specifically with troubleshooting and resolving technical issues related to Microsoft Outlook.
Key Responsibilities
- Diagnose and troubleshoot technical issues reported by clients related to Microsoft Outlook.
- Provide timely and effective solutions to ensure client satisfaction and retention.
- Collaborate with cross-functional teams to escalate and resolve complex technical issues.
- Install, configure, and maintain Microsoft Outlook software for clients.
- Create and maintain technical documentation for reference and training purposes.
- Stay updated on the latest technological advancements in Microsoft Outlook to provide proactive support.
- Assist in testing and implementing new software updates and patches for Microsoft Outlook.
If you have a strong technical background, excellent problem-solving skills, and a passion for providing exceptional customer service, we want to hear from you! Join us at Hi-Tech Informatics and take your career to new heights. Apply now!
Skill(s) required
Microsoft Outlook Troubleshooting
Who can apply
Only those candidates can apply who
- have minimum 1 years of experience
Salary
Probation:
Duration:
Salary during probation: After probation:
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