Contribute to customer retention and renewal efforts.
Maintain CRM updates and accurate customer records.
Prepare customer health, usage, and escalation reports.
Track onboarding, support, and adoption metrics.
Skill(s) required
English Proficiency (Spoken)
Who can apply
Only those candidates can apply who
have minimum 1 years of experience
are from Bangalore only
Other requirements
● Bachelor's Degree in Engineering, Computer Science, Information Technology, Electronics, or related fields.
● Freshers and candidates with 0- 3 years of experience are welcome to apply.
● Basic understanding of technical support, SaaS products, or customer operations is preferred.
● Strong problem-solving and analytical skills
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: ₹ 3,50,000 - 6,00,000 /year
Number of openings
1
About Colortext Digital Solutions Private Limited
We are a leading business communication suite, and we make sure to satisfy our customer's needs and provide accessible services and innovative technology. Our company started with the name of Colortext in 2018 with the vision of cent percent of customer satisfaction in the business communication field. We believe in change and adding new possibilities. In the year 2020, our organization emerged with a new name Pingbix, and the latest advanced technology to lead your way towards success. We have known every dispute that customers have to go through while building up their business. To become a helping hand for our customers, we wanted to bring up a change in their lives, and we did.
We have known every dispute that customers have to go through while building up their business. To become a helping hand for our customers, we wanted to bring up a change in their lives, and we did.
