Technical Customer Voice Support
Internshala
About the job
Role Responsibilities: Handle international customer queries via voice supportTroubleshoot Wi-Fi, network connectivity, broadcast, and device-related issuesProvide support for smart home devices, cameras, doorbells, alarms, and mobile app issuesResolve customer issues within defined TAT and quality standardsMaintain accurate documentation and follow SOPs & compliance guidelinesCoordinate with internal technical teams for escalations when requiredDeliver a seamless customer experience through strong written communication
Required Experience & Skills: Minimum 6 months 3 years of experience in Technical / Customer SupportMandatory experience in International Voice supportHands-on exposure to Wi-Fi troubleshooting, network issues, broadcast supportExperience with Comcast / Airtel Broadcast / ISP processesBasic understanding of routers, modems, connectivity, and smart devicesExcellent written English communication and problem-solving skillsImmediate joiners only (no notice period candidates)
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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