Technical CSM III– AMZ004588

MULTIPLE POSITIONS AVAILABLE

Employer: Amazon.com Services LLC

Offered Position: Technical CSM III– AMZ004588

Job Location: New York, New York

Position Responsibilities:

Serves as a subject matter expert on the MCF Customer onboarding journey and technical integration aspects (including APIs and third part applications). Lead strategic merchant end to- end customer onboarding and technical integration plans within Ecommerce and Fulfillment. Consolidate international customer feedback and requirements related to onboarding, API and integrations to influence the MCF Product development roadmap. Own internal as well as customer-facing operating procedures and develop process improvement programs. Own issue escalation with program ownership related to onboarding, integration and APIs.

Position Requirements:

Master's degree or foreign equivalent in Computer Science, Information Systems/Technology, Data Science, Engineering, or related field and two years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Information Systems/ Technology, Data Science, Engineering, or related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and two years of experience. Must have one year of experience in the following: 1) experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion; 2) experience in a customer facing role, engaging with customer executives, technologists and partners to solve business problems with advanced technologies; 3) experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams. 4) utilizing ERP, Business Intelligence Systems, or SaS.

40 hours/week, 8:00am – 5:00pm, Salary Range $169,000 - $228,600

Preferred qualifications

Please see job description and position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.