Technical Consultant - Java L3 Support

About Us

HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.

Job Summary

This technical consultant role (3-5 years experience) provides technical and test environment support for the implementation of Highradius O2C products in both direct and partner projects. The incumbent acts as a crucial extension of our internal teams and a continuous point of support, from initial issue identification to resolution. A strong desire to learn our complex software and a customer-centric approach are essential. This is an opportunity to thrive within an awesome company culture by applying your resilience, creativity, and a touch of humor. Become a HighRadian!

Job Specifications

We are seeking individuals to join our established SaaS product development team in a full-time Technical Consultant role at our Hyderabad center. The ideal candidate will possess 3-5 years of experience and will work collaboratively with Functional Consultants, Product Managers, Solution Architects, and developers.

Responsibilities

• Provide technical support for product implementation across various clients in the UAT and Hypercare phase.

• Own and resolve technical issues through debugging.

• Troubleshoot technical problems in Cloud UAT environments.

• Develop tools and utilities to minimize technical issues.

• Create and maintain technical documentation such as knowledge base articles and FAQs for customers and internal teams.