Technical Account Manager

Minimum qualifications:

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.

• 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.

• Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or consulting.

Preferred qualifications:

• Experience translating business requirements into technological solutions.

• Experience in application or workload migration to public cloud providers.

• Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.

• Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.